Terms & Conditions

INTRODUCTION These terms and conditions are the terms on which Betgemcasino(hereafter referred to as “we”, “us”, “our” or “Betgemcasino”) provides its products and services to you, also referred to as “customers”. Please note that the agreement constitutes a legally binding agreement (“Agreement”) between you and Bot-betting which owns and operates the website https://bot-betting.com/ (the “Website”). By ticking the ‘I agree’ to the terms & conditions when you register an account, you acknowledge that you have read, understood, agree with and will comply with all the terms and conditions. In case you do not agree with any of the terms & conditions, you should not accept them. Once you have agreed to these terms & conditions, your failure to comply with any one or more of them may result in disqualification, account closure, and/or legal action against you as deemed appropriate by us. By creating an account you warrant that: You are over 18 years of age You understand and accept that there is a risk of losing money from the use of our service, and that brokerstorm does not take any responsibility for any losses, and All bet settlements are done by the bookmakers themselves. Bot-betting cannot affect any sportsbook decision, including Voided, rejected, cancelled events, disputes in settlements which lead to not granted balance or mistakes in game results. Bot-betting shall not, in any case, be liable for any unpaid balance which a sportsbook refuses to settle for any reason.

ACCOUNTS

An account will be provided on the following terms: You agree to provide us with certain personal details about yourself (including but not limited to your full name, e-mail and details of your payment method used) in order to use our services. You agree to keep your account username and password secret and confidential and not to allow anyone else to use it. If you misplace the aforementioned details or lose control over them by any means, you MUST notify Bot-betting customer support service IMMEDIATELY. You are only allowed to use (1) ONE Profile under our services. IF it is found that you have multiple profiles registered with us, Bot-betting reserves the right to suspend or to immediate close your profile on its sole discretion and forfeit the available funds across all betting accounts under the related profiles. You acknowledge that you have read and accepted the rules of the participating websites regarding the acceptance/cancellation of bets Betgemcasino maintains the right to set the parameters of bonus programs, including their amount, conditions, and issuance. The current conditions, before requesting withdrawal, for the 100EUR first deposit bonus are: turnover x 5 deposit + bonus (1.80 odds and over) In case of changes in your information provided, you are obligated to update Bot-betting. Betgemcasino maintains the right to refund your balance and close your account at any time without providing reasons You understand that it is your responsibility to inform us if a sum is incorrectly credited to you Betgemcasino has the right to close and forfeit the balance of an account that has been inactive for 12 months or more. The withdrawal of funds can be requested by contacting our support team with your and request Betgemcasino has the right to request documents such as ID and Utility bills or Bank statement IF your account has been chosen by our Partnered books to undergo for verification. We shall be entitled to suspend your account until all checks are completed to our partnered book satisfaction. We may require from you additional documents at the later stage throughout your entire membership with us. Upon discovery that you have provided us with untruthful/fraudulent information, Bot-betting reserves the right to seize all available funds across all betting accounts and related profiles.

DEPOSITS

When you effect a deposit, such transactions will show up in Betgemcasino Wallet. After depositing, you will receive confirmation of that transaction. Where deposits are effected, such deposit will be effective as soon as we get the successful amount of successful confirmations required. Following such confirmation and only after that you will be able to use your balance. You are required to make at least a (1) One-time rollover of your deposit before withdrawal is permitted. Cancelled, Voided, Rejected and Draw bets are not counted towards to rollover requirement. We shall not allow for charge-backs or refunds where monies have been deposited and committed to bets. As a policy the company does not allow for refunds or charge backs except in exceptional circumstances determined on a case by case basis in the company’s absolute discretion. In addition, payments including deposits made to your Account using any payment method/source cannot be renounced, cancelled, disputed for no valid reason or otherwise reversed. You acknowledge that we may, at any time, set off any positive balance on your Account, against any amounts owed by you to us.

WITHDRAWALS

Withdrawals will only be processed if a player has a balance held with us. Withdrawals will be remitted only to the same destination as that originally used for any deposits. Withdrawals can only be made based upon the initial registration information provided by the player. Where there is a large balance that is being withdrawn the withdrawal may take longer to process and to complete all required checks. Any payments of funds made to you from Us may be subject to a surcharge to cover costs, such as in the case of Wire Transfers, which We will deduct from your balance before processing the withdrawal. Transfer of funds between players is strictly forbidden. Once you have made a request to withdraw, your request will be processed on the next working day. The withdrawal will be processed provided we have all the information required to make the withdrawal and all legal and regulatory obligations relating your relationship with us have been observed. You may modify or reverse your request to withdraw funds at any time until your withdrawal has been completed and fully processed. Before any withdrawals are processed, your account will be reviewed for any breach of any terms and conditions in this agreement. Should we deem that a breach of the terms and conditions has occurred, we reserve the right to withhold any withdrawals and/or confiscate all balances. Any contact by us congratulating any win does not mean the win is legitimate and that the Accounts Department have checked for bonus policy/terms breaches. Withdrawals will be reviewed and investigated in line with any or all applicable legislation on Anti Money Laundering and Counter Terrorism Funding. You fully accept that We are required to report any suspicious transactions to relevant financial intelligence units and in doing so will disclose information regarding your personal information and deposit and withdrawal transfers. If we suspect, that any transaction you have made may be connected to money laundering or the funding of terrorist activities your Account will be frozen along with any deposits or winnings pending such time as we are authorized to release them by the bodies or authorities we report suspicious transactions to.

ERRORS

In the case of any human/other error, we have the right to declare a transaction void and withhold payments. If we have paid more than what you are entitled or less than what you are entitled to, we have the right to adjust your account to reflect the outcome. You agree that in the case you receiving overpayment, you are required to repay us upon our request.

Comission

Betting Commissions: A 10% commission applies to any bets placed as a result of your subscription. This commission is applicable to all subscribed plans. Payment of Commissions: Commissions will be deducted automatically from the winnings or placed wagers associated with the subscribed group. Frequency of Commissions: The 10% commission will be applied to each relevant betting activity within the subscribed period. By proceeding with any subscription, you confirm your understanding and acceptance of the 10% commission on betting activities associated with the subscribed group. By proceeding with the subscription process, you confirm that you have read, understood, and accepted these terms and conditions. Any violation may result in the suspension or termination of your subscription to the "My Bots" service.

MY BOTS

By subscribing to the "My Bots" service, you agree to the following terms and conditions: Creator's Responsibility: You acknowledge that any loss or damage resulting from the subscription is the sole responsibility of the creator of the group you subscribe to. Our Lack of Liability: We do not assume any responsibility for financial losses, data, or any other harm suffered as a result of subscribing to the "My Bots" service. Responsible Use: Please use the service responsibly and ensure that the creators of the groups you subscribe to are trustworthy. Service Updates: We reserve the right to make changes to the "My Bots" service without prior notice. Continued use of the service after such changes implies acceptance. Betting Commissions: A 10% commission applies to any bets placed as a result of your subscription. This commission is applicable to all subscribed plans. Payment of Commissions: Commissions will be deducted automatically from the winnings or placed wagers associated with the subscribed group. Frequency of Commissions: The 10% commission will be applied to each relevant betting activity within the subscribed period. By proceeding with any subscription, you confirm your understanding and acceptance of the 10% commission on betting activities associated with the subscribed group. By proceeding with the subscription process, you confirm that you have read, understood, and accepted these terms and conditions. Any violation may result in the suspension or termination of your subscription to the "My Bots" service.

PROHIBITED ACTIVITY

Throughout the registration process and throughout your time associated with our website, you accept that you have not and will not be engaged in the activities related directly or indirectly with money laundering, corruption, fraud, criminal activity, market manipulation, abuse, financing of terrorism, bribery, or financial sanctions (“Prohibited Activities”). You should not use your account like a bank account. Deposits should only be made because you intend to use your funds to place bets. Should you place repeated deposits and affected repeated withdrawals without placing a commensurate amount of bets, or make bets that may indicate a similar intention, we reserve the right to closing the account. Accounts are provided solely to allow you to place bets. If you, for any reason, appear to be depositing or withdrawing money without genuine intention to play, you will be liable to have your account suspended and the circumstances investigated. This may result in a report to the necessary authorities and/or the account being closed. You agree that you will comply with our request to provide additional details, including personal details and details concerning deposits made into your account. We have the right to suspend and/or terminate and/or conduct any verification checks and/or disclose any information required to regulatory authorities and/or seize your account, in situations where we believe that you are engaged in prohibited activities or have assisted a third party with the same. In doing so we may need to add a restriction to withdraw your funds and restrict you to certain parts of the Website until further notice.

LIABILITY

The following provisions apply: You accept that you are using this website at your own risk Betgemcasino will not take responsibility from any misuse, use, or abuse by you of the website, your account, or any participating website Betgemcasino will not be held liable for any loss resulting from sending information by electronic means We do not hold any responsibility for incorrect bets, errors, or any technical faults You agree that Betgemcasino holds no responsibility or liability with respect to betting exchanges or third party bookmakers and your account(s) with these exchanges and bookmakers You are solely responsible for reporting any and all winnings to the proper authorities if you reside in a jurisdiction where such winnings are taxable. The company shall not in any way be liable for the Customer’s failure to do so. The responsibility to check if the use of our services is legal in your country is yours and yours alone. You are responsible for the payment of taxes for your betting activities. In the following circumstances we will not be liable to you in contract: business interruption, loss of profits, revenue, business, data, opportunity, business information or goodwill, or indirect or consequential loss coming in connection with these Terms and Conditions, if such losses are foreseeable or if you notify us of the probability of such losses; You agree to hold us unaccountable and harmless for any claim, liabilities, damages, losses, costs, or expenses which may arise from: A breach of agreement by you Any breach by you concerning any law or the rights of any third party or Any liabilities arising from your end Subject to the prior provisions of this section, our entire obligation to you for any loss or damage arising in association with this Agreement shall be restricted to the lesser of the amount of fees actually received from you in the previous six months.

CHANGES TO THIS AGREEMENT

This Agreement may change from time to time in the event of regulatory or legal changes. The continued use of your account after you have been notified of the changes will be deemed as your acknowledgement of, and agreement to, changes made in the Agreement. You will be notified of any changes made in this Agreement by the following methods: Email; and/or Posting a message on the Website. LINKS FROM THE WEBSITE The links in the Website are for information purposes only and we have no control over the content or resources on these sites. Therefore we accept no responsibility for any loss or damage that may arise from the use of or reliance on that information. These links are also not an endorsement by us of the companies providing that content or the content itself.

MISCELLANEOUS

We have the right to make changes to this Agreement at any time without previous notice. You accept that it is your responsibility to check these Terms and Conditions to make sure that you agree with them. We will deem your continued use of our service as acceptance of modifications made to the Agreement. The reference language of the present Terms and Conditions is English. In case of any discrepancy between the meanings of any translated versions of these Terms and Conditions, the meaning of the English language version shall prevail.

RESPONSIBLE GAMING

Gambling can be addictive. Play responsibly..

Privacy Policy

This document sets out the Privacy Policy of Betgemcasino, hereinafter referred to as “Betgemcasino”, “us”, “our”, and “we”. This Privacy Policy (together with our Terms and Conditions) is to let you know what kind of personal data we collect from you, or that you provide to us, and how we use and protect that data. Please take time to familiarize yourself and carefully understand our values and practices with respect to your personal data and how we use it. About Bot-betting Betgemcasino is committed to protect and respect your data privacy. We may process and hold information relating to you in accordance with Data Protection Laws. These Data Protection Laws include General Data Protection Regulation (EU) a.k.a GDPR. What information we may collect from you We may collect and process information about you from these sources: Information you provide to us, including information submitted through our websites via https://betgemcasino.com/ hereby referred to as ‘our Website’; and/or our sports betting platform hereby referred to as ‘our Platform’, when applicable. This includes information you provided during account registration with us. We may ask you for information when you report a problem to us. We may record and keep a copy of our conversations through email, chat or other related form of correspondence when you contact us. We may collect other data that you submit via our social media accounts and other means of communication such as when you participate in surveys, promotions, or provide feedback to us. Details of transactions you perform through our Website or our Platform. Details of your visits and interactions to our Website or Platform including, but not limited to your location data; usage and traffic data; web and system logs; device and communication data; referrer data. What we may do and how we process your personal information We only process your personal information when and where it is lawful for us to do so and on the basis of one or more of the following: When and where we are required to do so for legal and regulatory purposes When and where it is in our legitimate interests to process your personal information provided that these do not prejudice your own rights and interest When and where you consent to it We will process your personal information for the following purposes: To give you access to our Website and/or our Platform, and any service you request from us. To manage and operate your account in our Website and/or our Platform To process your transactions with your payment provider To communicate with you in response to enquiries and concerns you raised with us. To monitor your use of our Website and/or our Platform to enhance our services and provide a more personalized customer experience. To inform you of any changes in our Website and/or our Platform To keep you updated on our offers, promotions, events To assist you in diagnosing problems in your account, system problems, and administering our Website and/or our Platform To carry out customer research, analysis and testing Cookies and device monitoring We will collect information about your use of our Website and our Platform, and the device(s) you use to access our services for system administration and anti-fraud monitoring purposes. This information may include, but not limited to, IP address, operating system, browser type, and device type. We may collect information and potential personal data through the use of cookies stored on your device or computer. Cookies contain information stored by your browser on your computer’s hard drive. Cookies enable us to identify you, monitor your usage of our Website and/or our Platform, and to recognize your visits to our Website and/or our Platform. They also allow us to improve our Website and our Platform, and to give you a more personalized service. Most browsers automatically accept cookies. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select to use this setting, you may be unable to access and use all or certain parts of our Website or Platform. Unless you have set your browser to refuse cookies, our system will issue cookies when you log on to our Website or Platform. If you choose to disable cookies after you have previously accessed our Website or our Platform, we recommend that you delete any persistent cookies stored on your computer’s or device’s hard drive. You can manage this via your browser settings.

Sharing and disclosure of your information

We may share your information with third-party processors that may process your information on our behalf and to comply with our legal and regulatory duties, obligations and responsibilities. These third-party processors will only process your personal information in accordance with our Privacy Policy and provided that they will adhere to our security requirements. We may share and disclose your information to third parties: When making enquiries with a credit reference agency, or passing your information to debt collection agency if we need to collect debts from you. If Betgemcasino, or substantially all of its assets should be acquired by a third party, all personal data held by us may be one of the assets transferred. If we sell or buy any business assets, in which we may disclose your personal information to prospective seller or buyer of our business or assets. If we are legally required, or permitted, to disclose or share your personal information to comply with any legal obligation, regulatory requirement, or to protect the rights, assets, or safety of Bot-betting and our clients. This may include exchanging information with other organizations for the purposes for fraud protection and credit risk reduction.

Third party links

Our Website or Platform may have links to external third party websites that may be of benefit to you. However, you should be aware that third party websites are operated independently from us and so not covered by our Privacy Policy. We cannot ensure the protection of any information that you provide to any third party website that links to or from our website. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties.

Your rights

a right to access your personal data held by us and receive certain personal data in machine-readable format. a right to object to processing where lawful basis is that it is in our legitimate interests although we may still process your personal data where there are other relevant lawful bases or where we have compelling grounds to continue processing your personal data in our interests which are not overridden by your rights, interests or freedoms; a right to have inaccurate personal data rectified; a right to have certain personal data erased when it is no longer necessary for us to process it, when you have withdrawn your consent, when your personal data has been unlawfully processed, or when it is in accordance with a legal or regulatory obligation to erase your data. a right to request an explanation of the logic involved where we make decisions about you solely through automated means a right to complain to your national data protection regulator; a right to object to direct marketing, which can be done by opting-out of direct marketing either unsubscribing via email or by emailing us with a request to contact@bot-betting.com. You also have a right to object to any profiling to the extent that it relates to direct marketing only. If you are unsure about your rights or are concerned about how your personal data may be processed you should contact your national data protection regulator. If you would like to exercise any of your rights then you can do so by emailing us at info@betgemcasino.com Please be aware that whilst we will try to accommodate any request you make in respect of your rights they are not absolute rights. This means that we may have to refuse your request or may only be able to comply with it in part. Where you make a request in respect of your rights we will require proof of identification. We may also ask that you clarify your request. If we receive repeated requests or have reason to believe requests are being made unreasonably we reserve the right not to respond.

Marketing

We may use your information to contact you in relation to promotions, products, or services that you may be interested in from time to time. We may also carry out profiling based on your personal information and activity on our Website or our Platform in order to send you relevant marketing information. You may opt-out any time by emailing us at info@betgemcasino.com

Retaining your personal information

We will only keep your information for as long as it is necessary to provide you with products and services, or as required by law. We may be required in certain circumstances to retain your information indefinitely, for example under our procedures to maintain responsible gambling and self-exclusion.

Privacy policy updates

Changes to our Privacy Policy, when it is necessary, will be posted here on this page. We may also notify you of the changes via email when it is appropriate.

Contact

For any questions, comments, concerns regarding our Privacy Policy, please contact us through info@betgemcasino.com